Pet transportation services FAQ

Operational routes & destinations

Answers to most frequently asked questions about our operational routes & destinations
Which countries and destinations do you service?

We specialize in non-commercial ground pet transport across major Western European routes, including the Netherlands, Germany, Belgium, France, Spain, Portugal, Luxembourg, Denmark, Ireland, and the United Kingdom.

Are there any specific regions or destinations you do not service?

Yes. We do not provide transport to Austria, Italy, Eastern Europe, Scotland, South Germany, or island destinations including the Canary Islands and Balearic Islands. We focus exclusively on our core Western European transit corridors.

Health, regulations & documentation

Answers on your frequently asked questions about health, regulations & documentation
What documentation is required for pet travel within the EU?

All pets traveling within the EU must be microchipped, possess a valid EU Pet Passport (or official Health Certificate), and have an active rabies vaccination administered at least 21 days prior to departure.

What is the age restriction for puppies and kittens traveling to the UK?

Puppies and kittens traveling into the UK must be at least 6 months old at the time of transport. Pets under 6 months old are strictly not permitted entry under UK regulations.

What is the difference between an EU Pet Passport and an Animal Health Certificate (AHC)?

An EU Pet Passport is issued by an EU veterinarian and remains valid for life (provided rabies vaccinations are kept up to date). An Animal Health Certificate (AHC) is a single-use document issued by an official vet for non-EU travel or entry into specific jurisdictions like the UK.

Are your transport vehicles and drivers officially certified under EU pet travel laws?

Yes. We operate under Type 2 Commercial Transport Authorization (covering long-distance journeys over 8 hours) and comply strictly with EU Regulation (EC) No 1/2005 on animal welfare during transport. All vehicles are equipped with temperature logging, GPS tracking, and safety crates, and our drivers hold official Certificates of Competence.

What is the EU "5-Day Rule" for pet travel?

Under EU pet travel regulations (Regulation EU 576/2013), a non-commercial pet movement requires the pet to travel within 5 days before or after the owner's own relocation date. If your pet travels outside this 5-day window, it is classified as a commercial movement and requires an official TRACES health certificate issued by a government vet.

Pet Care & Welfare

Answers on your frequently asked questions about Pet Care & Welfare
How are dogs cared for during long-distance travel?

Dogs travel in custom, climate-controlled spaces with personal attention. We make mandatory stops at least once every 4 hours for relief, fresh water, and exercise walks.

How do you safely transport cats and small pets (rabbits, rodents)?

Cats and small animals travel in a quiet, cozy, and low-stress environment designed to minimize travel anxiety. They receive gentle handling, constant temperature control, regular checks, and feeding according to their routine.

Are pets monitored overnight on multi-day routes?

Yes. Our drivers remain with the vehicle overnight, ensuring your pets are secure, monitored, and attended to throughout the entire transit.

Our next trip: 
Start date:
20/09/2026
From/To:
DE>NL>ES>PT
8 seats left
/
Return date:
25/09/2026
From/To:
PT>ES>NL>DE
8 seats left

Get your pet’s travel plan in a minute

We do not travel to: Canary Islands, Balearic Islands, Scotland & South Germany
As of Dec 2025 - PUPPIES UNDER 6 MONTHS ARE NOT ALLOWED INTO THE UK
NEW-Get A Quote

Please check our Upcoming Trip Dates below for your return trip.

No commitment. We’ll respond within 24h.

Sept 2026 ES

Start:
20/09/2026
8 seats left
Return:
25/09/2026
8 seats left
From/To:
DE>NL>ES>PT
Return:
PT>ES>NL>DE

Oct 2026 ES

Start:
20/10/2026
9 seats left
Return:
25/10/2026
9 seats left
From/To:
DE>NL>ES>PT
Return:
PT>ES>NL>DE

Nov 2026 ES

Start:
19/11/2026
10 seats left
Return:
24/11/2026
10 seats left
From/To:
DE>NL>ES>PT
Return:
PT>ES>NL>DE
To get a quote and more information about our pet transportation services, please fill out the form and we will contact you as soon as possible. Your preferred date will guide our response to tailor an offer to meet your specific needs. You can also send us a WhatsApp message during our opening hours.
Monday - Friday:
10:00 – 04:00pm
Saturday, Sunday and Dutch bank holidays
Closed
Whatsapp us:
+31640803577

Why pet owners trust us!

Your dog

Our premium pet transport ensures your dog travels in ultimate comfort and safety, with personalized care and scheduled walks every four hours for their well-being. Trust us to provide a stress-free, first-class journey where your furry companion is pampered every step of the way.

Your cat

Our premium pet transport offers a stress-free, first-class journey for your cat, ensuring comfort, safety, and personalized care. With a serene and cozy environment, we make every trip as relaxing and enjoyable as possible for your feline companion.

Your rodent

Our premium pet transport offers a peaceful and secure journey for rabbits and other small pets, ensuring their comfort and well-being. With gentle handling and a stress-free environment, we make every trip as smooth and relaxing as possible.

The Transpawter 
Dragon House Princes Way, Bridgend Industrial Estate, Bridgend, Wales, CF31 3AQ United Kingdom
5 Star Pet Transport
Nenad Radosavljevic
Agniesestraat 2A
3032TK
Rotterdam
The Netherlands
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